AI & CRM Solution –
Pricing & Features 2025
Pricing Disclaimer - The pricing shown on this page serves as a general guideline only and does not constitute a formal quotation or binding agreement. Final pricing may vary based on your specific business requirements, system setup, integrations, and operational needs. A formal service agreement will be provided after a full evaluation and consultation has been completed.
TIER 1 – Starter Automation Package
R2,499 / month
Setup: R6,499 once-off
Includes:
WhatsApp AI Bot (basic)
FAQ Answering Bot
2 Smart Calendars
Appointment Reminders (1 day before)
Lead Capture Form
Basic CRM Access
1 Basic Pipeline
Limited AI Responses
Basic Support
TIER 2 – Growing Business Automation Package
R5,499 / month
Setup: R9,999 once-off +
Includes Everything in Tier 1 PLUS:
WhatsApp + SMS + Instagram DM + Facebook Messenger AI Bot
Multi-Step Booking Bot with Qualifying Questions
2–3 Staff Calendars
Voice AI Receptionist (Inbound Calls Only)
Unlimited FAQ Automation
Custom Automated Workflows
2 Pipelines (Sales + Bookings)
Lead Routing & Assignment
Monthly Optimisation Call
Limited AI Calling Agents (no outbound)
TIER 3 – Premium AI Growth Package
R9,999 / month (Most Popular)
Setup: From R9,999 – R15,000
Includes Everything in Tier 2 PLUS:
Unlimited AI Responses
Unlimited Workflows & Automations
Voice AI (Inbound + Outbound Calling Agents)
Smart Follow-Up Calling (Lead Recovery)
Payment & Invoice Automation
E-Signature Documents
Up to 10 Staff Calendars
5 Pipelines (Sales, Bookings, Onboarding, Support, Custom)
Full Customer Journey Automation
Priority Support
Dedicated Account Manager
TIER 4 – Enterprise AI Infrastructure
R15,000 – R75,000+ / month
Setup: R25,000 – R150,000+
Includes Everything in Tier 3 PLUS:
Custom-Trained Business AI
Multi-Department AI Bots
High-Volume Voice AI (Call Centre Level)
Custom API Integrations
Multi-Brand / Multi-Branch Automation
Custom Reporting & BI Dashboards
Dedicated Senior Account Manager
SLA Priority Support (24–48 hours)
Fully Tailored Enterprise Automation Architecture
ADD-ONS (Available for Any Tier)
Website, Funnel or Shop Build
From R15,000+ once-off
Includes CRM integration & smart automations
Landing pages, funnels, booking pages, checkout pages
Unlimited AI Responses Upgrade (Tier 1 & 2 Only)
R2,500 / month
Extra Staff Calendars
R299 per calendar / month
Custom Workflows & Advanced Automation Build
R750 per hour (or quote for larger systems)
Social Media Paid Ad Management
From TBC / month
Meta, Instagram, TikTok, Google Ads
Custom Integration (API / Zapier / Webhooks)
Quoted per project
Mobile App (Branded Community App)
Pricing TBA
Training Sessions
R499 per hour
Data Migration (Leads, Contacts, Pipelines)
R1,500 – R8,000+ depending on size
Cape Town, Johannesburg, South Africa
Middletown, Delaware, United States.
Copyright © 2026 CRM Solution.
AI & CRM Solution –
Pricing & Features 2026
Pricing Disclaimer - The pricing shown on this page serves as a general guideline only and does not constitute a formal quotation or binding agreement. Final pricing may vary based on your specific business requirements, system setup, integrations, and operational needs. A formal service agreement will be provided after a full evaluation and consultation has been completed.
CRM System Monthly Usage Fee
All packages include access to the CRM platform on a monthly rental basis. The monthly fee covers system licensing, infrastructure, AI processing, hosting, security, and ongoing platform updates.
Monthly pricing is tier-based and determined by:
Number of users / staff members
Enabled features & automation level
AI usage (bots, workflows, voice agents)
Communication channels (WhatsApp, SMS, social, voice)
System load and scalability requirements
The CRM system is rented, not owned.
Continued access to the CRM, automations, and AI features requires an active monthly subscription.
TIER 1 – Starter Automation Package
R2,499 / month
Setup: R6,499 once-off
10 Hours Setup Time
R750 Per Hour Extra
Includes:
WhatsApp AI Bot (basic)
FAQ Answering Bot
2 Smart Calendars
Appointment Reminders (1 day before)
Lead Capture Form
Basic CRM Access
1 Basic Pipeline
Limited AI Responses
Basic Support
TIER 2 – Growing Business Automation Package
R5,499 / month
Setup: R9,999 once-off +
15 Hours Setup Time
R750 Per Hour Extra
Includes Everything in Tier 1 PLUS:
WhatsApp + SMS + Instagram DM + Facebook Messenger AI Bot
Multi-Step Booking Bot with Qualifying Questions
2–3 Staff Calendars
Voice AI Receptionist (Inbound Calls Only)
Unlimited FAQ Automation
Custom Automated Workflows
2 Pipelines (Sales + Bookings)
Lead Routing & Assignment
Monthly Optimisation Call
Limited AI Calling Agents (no outbound)
TIER 3 – Premium AI Growth Package
R9,999 / month (Most Popular)
Setup: From R14,999+ Extra Hours
Includes Everything in Tier 2 PLUS:
Unlimited AI Responses
Unlimited Workflows & Automations
Voice AI (Inbound + Outbound Calling Agents)
Smart Follow-Up Calling (Lead Recovery)
Payment & Invoice Automation
E-Signature Documents
Up to 10 Staff Calendars
5 Pipelines (Sales, Bookings, Onboarding, Support, Custom)
Full Customer Journey Automation
Priority Support
Dedicated Account Manager
TIER 4 – Enterprise AI Infrastructure
R15,000 – R75,000+ / month
Setup: R25,000 – R150,000+
Includes Everything in Tier 3 PLUS:
Custom-Trained Business AI
Multi-Department AI Bots
High-Volume Voice AI (Call Centre Level)
Custom API Integrations
Multi-Brand / Multi-Branch Automation
Custom Reporting & BI Dashboards
Dedicated Senior Account Manager
SLA Priority Support (24–48 hours)
Fully Tailored Enterprise Automation Architecture
ADD-ONS (Available for Any Tier)
Basic Website, Funnel or Shop Build
From R15,000+ once-off
Includes CRM integration & smart automations
Landing pages, funnels, booking pages, checkout pages
Unlimited AI Responses Upgrade (Tier 1 & 2 Only)
R2,500 / month
Extra Staff Calendars
R299 per calendar / month
Custom Workflows & Advanced Automation Build
R750 per hour (or quote for larger systems)
Social Media Paid Ad Management
From TBC / month
Meta, Instagram, TikTok, Google Ads
Custom Integration (API / Zapier / Webhooks)
Quoted per project
Mobile App (Branded Community App)
Pricing TBA
Training Sessions
R499 per hour
Data Migration (Leads, Contacts, Pipelines)
R1,500 – R8,000+ depending on size
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